Google Review
★★★★★
"Had pool converted to saltwater and pool automation installed. Geoff did an excellent job the first time. Hard to find companies like this nowadays."
A panel or app that's stopped listening feels bigger than it usually is. We'll check the visible control-system and equipment-pad clues so you know exactly what's going on before any repair begins.
Automation, timer, or a straight equipment problem? Send a photo of the panel or app screen and we'll point you to the right page.
Or call (737) 259-7379
It's unsettling when the app says everything's fine and the pool still isn't doing what you expect. Automation problems usually show up as a control panel, app, automation system, or connected equipment not responding the way it should, and more than one part of the pool can be affected at the same time.
If the problem looks like a simple timer or schedule issue, timer repair may be the better first step. If you're not sure what's causing the issue, equipment diagnostics may be the better starting point.
The app, control panel, or automation system doesn't respond when you try to control the pool.
The app or panel says everything's connected, but pumps, lights, heaters, or other equipment don't actually do what it says. Your app and your equipment talk over two different connections, so one can look fine while the other's the real problem. Common on systems like Pentair ScreenLogic, Jandy AquaLink, and Hayward OmniLogic alike.
More than one piece of equipment is starting, stopping, ignoring commands, or running at the wrong time.
The pool doesn't follow expected modes, schedules, freeze settings, or control-system behavior.
When a panel or piece of equipment won't behave, guessing over the phone doesn't fix it. The $149 Repair Diagnostic gets a technician to your pad, looking at the actual controls instead of guessing.
Every repair starts with a $149 Repair Diagnostic. You pay $74.50 when you schedule, and a licensed, insured technician comes out, finds what's actually wrong, and gives you the repair price in writing before anybody orders a part. Approve the repair and that $74.50 comes straight off your bill, so the diagnostic costs you nothing.
Anything beyond the diagnostic itself gets priced and explained first. We don't add a part, a repair, or a follow-up visit to your bill without you saying go ahead.
Schedule a Repair Diagnostic or text a photo of the app, panel, control system, or equipment pad.
We look at the app or panel, the schedule and mode settings, and how the pump, lights, heater, and salt system actually respond when we send a command. Most systems switch each piece of equipment through its own relay, which is why sometimes just one thing (say, the heater) stops responding while everything else runs fine. Anything electrical on the pad that's specific to pool equipment gets checked too.
We'll tell you plainly if it's the panel itself, a timer behind it, or something else going on at the pad.
We walk you through what we found, then wait for your go-ahead before touching anything.
"Had pool converted to saltwater and pool automation installed. Geoff did an excellent job the first time. Hard to find companies like this nowadays."
"You'll have a good experience with True Flow Pool Solutions on a pool repair. They're straightforward and show up ready to work. I recommend them!"
"Really happy with the service from True Flow Pool Solutions. They're easy to work with and do quality work. If you need pool repairs in Taylor, I'd recommend them."
"What an awesome experience using Geoff!! I would highly recommend if you need pool repairs - super nice, fast response, reasonable pricing and very knowledgeable!!"
Choose a day that works and we'll take a look at your controls.
Schedule a pool visit with True Flow Pool Solutions. These are the visits you can book online:
Schedule a pool visit · Text (737) 259-7379 · Call (737) 259-7379
Whether you're in Williamson County or Travis County, we can get your automation talking to your equipment again. We work about fifty miles out from Round Rock.
We hold standing weekly visits in Round Rock and Georgetown. The rest of the radius comes round often enough.
Automation work takes us out to Lakeway and Lago Vista as often as it keeps us in town. A panel or an app that has lost the equipment behaves the same anywhere, and nothing gets touched on the pad until you have heard what we found and said go ahead. See all the areas we serve.
Not sure whether you're in range? Text your ZIP code to (737) 259-7379 and we'll tell you. If you're close to the edge of the map, text us anyway.
Where we do pool automation repair
About fifty miles out from Round Rock, across Williamson and Travis Counties.
We're based in Round Rock near Old Settlers Park and Dell Diamond. The map shows how wide our regular routes reach, from nearby Williamson County towns out to the edges of Travis County, we're already working in your neighborhood.
Automation and timer trouble can feel identical from the pool deck. Here's a quick way to tell which one you're actually dealing with.
The first step when you're not sure what's actually wrong.
View Equipment DiagnosticsBest when a pool light won't come on, flickers, or trips the breaker.
View Pool Light RepairBest when the equipment's on a timer and the schedule stopped working.
View Pool Timer RepairBest when it can't wait and you need someone out today.
View Same-Day Pool ServiceThanks for reading this far. Schedule a $149 Repair Diagnostic or text a photo, and we'll check the visible controls, app or panel clues, and connected equipment behavior, then tell you plainly what makes sense next.
